Practical teaching
In addition to class hours, you will practice the topics covered with your instructor and mentor dur
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IT Systems Specialist
SYSTEM ADMINISTRATION · INTERMEDIATE LEVEL
IT Specialist
This program develops core IT skills across hardware, software, networking, and security domains. Students gain troubleshooting experience and practical knowledge required for day-to-day IT specialist roles. It is tailored for those seeking a well-rounded understanding of IT infrastructure and support. The course is led by seasoned professionals who guide students through practical labs and realistic scenarios.
Intermediate20 weeks120 hoursOn-site
Your selected course will be carried into Ingress Portal.
COURSE HIGHLIGHTS
Mentors
The knowledge and skills you learn at the academy will be further strengthened with the mentor syste
Academic transcript
Assignments and projects are checked by the instructor, and your knowledge and skills are determined
CONDENSED SYLLABUS
See the structure without reading a textbook.
Modules stay collapsed for quick scanning. Open any module to inspect its topics.
01Hardware & BIOS4 lessons+
CPU, RAM, storage, GPU, motherboard and PSU
Peripheral devices and interfaces
BIOS, ROM, CMOS, UEFI settings and boot order
PC/laptop assembly and hardware practice
02Operating Systems & Windows3 lessons+
Windows, Linux, macOS; editions and licensing
NTFS, FAT32, MBR, GPT and bootable USBs
Windows 10/11 setup, activation, updates, Office
03Windows Administration4 lessons+
Folders, users, groups, Control Panel and Settings
Registry, Task Scheduler and msconfig
Event Viewer, Task Manager and Resource Monitor
System optimization and troubleshooting practice
04Backup & Recovery3 lessons+
Live CDs: Hiren's BootCD PE and Sergey Strelec
Acronis and Clonezilla: backup, restore and cloning
Password reset and Administrator account recovery
05Practice & Assessment5 lessons+
4 practical lessons and Month 1 practical exam
Month 2: Networking Essentials
LAN, WAN, WLAN and network topologies
Network devices and their functions
Device identification and network mapping
06OSI, TCP/IP & IP Addressing6 lessons+
OSI layers and the TCP/IP model
Network protocols and ports
IPv4 addresses and address classes
Subnet calculations and IP configuration
Packet Tracer: build and test networks
Apply addressing and subnetting in practice
07Switching, Routing & Wi-Fi4 lessons+
Switch/router functions, ports and VLANs
Port security and DHCP snooping
Wi-Fi standards, access points, SSIDs and encryption
Configure switches, routers and wireless networks
08Firewall, VPN & Remote Access3 lessons+
Windows firewall rules and VPN client configuration
AnyDesk, RustDesk, RDP and SSH
Practice secure remote connections and support
09Network Diagnostics & VoIP3 lessons+
Advanced IP Scanner, netstat and nslookup
ipconfig /release /renew, ICMP and tracert
VoIP setup and IP phone provisioning
10Virtualization & Server Setup3 lessons+
VM networks, snapshots and resources
Windows Server editions, licensing and roles
Server installation and static IP configuration
11Active Directory & DNS2 lessons+
Install AD/DNS; manage OUs, users and groups
Join clients to a domain; administer with RSAT
12Group Policy2 lessons+
Create and link GPOs: passwords, desktop, drives
Apply and verify policies: gpupdate and gpresult
13DHCP Server3 lessons+
DHCP scopes, leases and reservations
Configure DHCP options and network services
Server and client configuration practice
14Storage, RAID & File Services3 lessons+
Hardware/software RAID and RAID levels
File server setup and shared folders
NTFS and share permissions; access testing
15Printing, Devices & Email4 lessons+
Print servers; USB and network printers
Scanners, webcams and USB flash drives
SMTP, IMAP, POP3 and Outlook configuration
Email backup, restore and archive; support lab
16Server Hardware & Virtualization2 lessons+
Server architecture; ESXi and Hyper-V setup
VMs, resources, storage, networks, snapshots
17Microsoft 365 & Entra ID4 lessons+
Microsoft 365 Admin Center and Entra ID
Manage users, groups, licenses and admin roles
Password management and account administration
Hands-on Microsoft 365 and virtualization labs
18WDS & WSUS3 lessons+
WDS boot/install images and PXE deployment
WSUS: products, classifications, sync and approvals
Configure update GPOs and test deployment
19AI & Cloud Fundamentals4 lessons+
AI, ML, generative AI, prompting and Copilot
AI support and documentation; privacy and verification
IaaS, PaaS, SaaS; public, private and hybrid clouds
Azure, AWS, Google Cloud: security, scale and cost
20Helpdesk & Endpoint Security4 lessons+
Tickets, priorities, escalation and user communication
Asset inventory, documentation and security policies
Malware, phishing, antivirus and endpoint protection
BitLocker, TPM, MFA, passwords and access control
21Enterprise IT, cloud and security tasks6 lessons+
Month 5: Linux Administration
Linux distros, installation and OS comparison
Install and configure Linux in a virtual machine
Shell syntax, commands, variables and aliases
Man pages, help commands and shell practice
8 theory lessons and 4 practical lessons
22Files, Directories & Text Tools4 lessons+
Files, directories, hard/soft links and wildcards
Archives, compression and case sensitivity
Pipes, I/O redirection and grep text processing
Edit with vi/vim; practice file and text operations
23Users, Groups & Permissions5 lessons+
Create, modify and delete users and groups
Root account, sudo and account security
Ownership and permissions: chown and chmod
Users, groups and permissions practice
Configure and test secure file access
24Packages & Process Management2 lessons+
yum, package repositories and software management
Process hierarchy, shell jobs and process control
25Linux Networking5 lessons+
Network protocols and IP address management
Configure connections with nmcli and nmtui
Connect to networks and verify connectivity
Package, process and networking practice
Apply Linux configuration and troubleshooting
26Practical Revision: Full Course0 lessons+
Topics announced with the cohort.
27Final Practical Exam0 lessons+
Topics announced with the cohort.
UPCOMING GROUPS
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Only current, open groups are shown.
STARTS
17 November 2026
Office · IT Specialist 45- Schedule
- Tue 19:00–21:00 · Fri 19:00–21:00 · Sat 10:00–12:00
- Format
- Office
- Duration
- 20 weeks · 120 hours
- Instructor
- Teaching team below
YOUR INSTRUCTOR TEAM
Specialists matched to the modules they teach.
Course delivery is supported by practitioners across engineering, architecture and production backend development.
Amid Hasanov
Information Technology SpecialistAlat Free Economic Zone Authority
Zeynal Khidirov
Lead IT System AdministratorUnibank OJSC
Nemat Eyvazli
Senior System EngineerAzercosmos“The program helped me connect individual skills into the way real teams design, build and deliver software.”
See real graduate stories from the Ingress community.
Explore graduate resultsAPPLICATION THROUGH INGRESS PORTAL
Your course stays selected while you create your account.
We use one Portal account for applications, assessments and future learning progress. You will not need to email your details or select the training again.
Questions first? Talk to an advisor- 01
Create or sign in to your Portal accountYour contact details stay connected to one student profile.
- 02
Confirm your application detailsIT Specialist and the 17 November cohort are preselected.
- 03
Submit your applicationThe admissions team receives it immediately and can follow up from the Portal.
SELECTED TRAININGIT Specialist17 November 2026 · On-site
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